Innovating to Improve Human Experience

Through partnerships and continuous innovation, we’re working together to inspire health and find new ways to meet the needs of our patients and communities.

We’re continually looking for innovative ways to offer an exceptional, personalized patient experience. Our comprehensive strategy is flexible and adaptive, combining the latest technology and digital tools, along with traditional brick-and-mortar facilities to meet the unique and evolving needs of our patients.

Driving “what if” culture

We will empower all our employees to find better ways to deliver healthcare, be more affordable and be easier to use. Our employees will ask “what if?” and be supported to create continuous improvement around common friction points.

Reimagining health

We will be bold and relentless in reimagining healthcare in ways we never have before. We will pursue value-enhancing opportunities and breakthrough solutions to WellSpan’s meaningful problems through new structures and completely different approaches.

Systemness: spreading impact

We will move faster and deliberately scale successful innovations to maximize impact. We will create new value for our patients, our partners and ourselves. We will exceed the expectations of the communities we serve.

Enhancing care and your experience

Part of our approach is to implement tools that let our world-class clinicians focus more on patients. For example, we’re using innovative voice-activated transcription technology, which means less time looking at computers and screens and more time connecting with patients during appointments.

To provide more effective care and enhance patient safety, we’re embracing proven and secure artificial intelligence (AI) to support our doctors and other professionals AI applies problem-solving techniques to help analyze data and reveal insights that can be used to improve health outcomes.

We’re implementing AI solutions powered by Aidoc to speed review of imaging scans, capturing abnormalities that the human eye may miss, and flagging potential problems so our providers can take a closer look. This results in faster results and more efficient treatment, expediting the right patient care.
We’re also piloting Artisight’s Smart Hospital Platform to monitor patients at high risk of falls. The team can do this from one centralized control room, freeing up other clinical staff to focus on direct patient care.

By harnessing innovation and combining it with our personalized approach, we’re leading the way in cutting-edge, customized, high-quality care.

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Innovating to Improve Human Experience

Through partnerships and continuous innovation, we’re working together to inspire health and find new ways to meet the needs of our patients and communities.